FutureXV (Pty) Ltd ("FutureXV", "we", "us", or "our") is committed to protecting the personal information of all users of our platform. This Privacy Policy explains how we collect, use, store, and protect your personal information in compliance with the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable South African legislation.
We collect the following categories of personal information:
As a data subject, you have the right to:
For users under 18, we require verified parental or guardian consent before activating any profile. Parent/guardian email must be provided and consent must be explicitly given through our platform. Parents retain full control over their child's profile visibility.
We implement industry-standard security measures including encrypted password storage (bcrypt hashing), secure HTTPS connections, role-based access control, and regular security audits. No profile data is made public without explicit consent and verification.
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy. You may request deletion of your account and all associated data at any time by contacting us.
For privacy-related queries, contact our Information Officer:
Email: info@futurexv.co.za
Phone: 082 637 3535
Last updated: February 2026